Do not buy from txpowersports!!!!

[Topbench]

Don't make my mistake.

Unless you crave 0 service after the sale or you are wishing to get acquainted with an automated voice telling you to leave a message that is never returned. You will eventually get a tracking number for a shipping company Saia. You will see the bike travel all the way to the delivery address and state that it is delivered to someplace in KC, 6 hrs away. Saia transport will even schedule a service call back within a minute of having the next rep pick up, KIDDING, you will sit on hold for another 45 minutes until you finally hang up. In have no idea where the bike is now. It's time to start reporting this to the BBB and whoever else that will leverage better service.

[Big Bird]

BBB is useless. Hit them in the pocketbook. -->Charge back

[Topbench]

I finally found it. It should be here by the end of the week. For future reference, what company has the best service. I have inquired about becoming a dealer myself but haven't got too far with that either.

[tknj99]

I can vouch for Peace PowerSports for my Brozz experience and CSC (so far.. waiting on RX4 transport). Peace was great.. answered all of my questions via email in a timely manner, fielded a few phone calls and was available to assist via phone when i ran into an issue..
I also used TXPower for purchase of my son's Tao DBX1 and luckily that went fairly well, although responsiveness was lacking with questions i had as well as a replacement part they sent for a leaking oil seal was the wrong part.. pretty much felt like i was on my own from day 1 with them.

[Big Bird]

I finally found it. It should be here by the end of the week. For future reference, what company has the best service. I have inquired about becoming a dealer myself but haven't got too far with that either.CSC,Peace Sports,Venom/Belmonte,Kronikracing,Cajun Maddogs,Q9, all seem to be good. Most others have zero or very slow after sale support.

[2LZ]

CSC,Peace Sports,Venom/Belmonte,Kronikracing,Cajun Maddogs,Q9, all seem to be good. Most others have zero or very slow after sale support.
Manny (TXP) sucks huge, scaly....well you get the idea. He and ALL of his affiliated companies. Culcune has the line on his web, I believe.

[culcune]

Manny (TXP) sucks huge, scaly....well you get the idea. He and ALL of his affiliated companies. Culcune has the line on his web, I believe.

It is not me. I know his number 1 arch-enemy, member Azhule, was hot on his nonsense when he got ripped off by Manny, and had tracked down all his DBA dealerships.

[DSM]

Killer Motorsports billed my cc and I’ve yet to hear back from them.
No answer when I call and no reply to emails.

All the China bike dealers seem a bit sleazy.

[Fish_Master]

The only gripe I have with txpowersports is they are taking their sweet ass time emailing me my temp tags as I live in Texas so they handle all the TT&L fees. But other than that i got my bike pretty fast I mean it came in 6 days. And the Indian guy I talked to was kinda not that helpful but they did call me back.

[grumpyunk]

Get in contact with your CC firm quickly. It will poke them a bit as the reverse charge will get their attention. Reason for reversal is failure to deliver after charging card.
tom

[buzz]

Buy from Walmart,saved my butt

[OKdiver1]

Buy from Walmart,saved my butt
Walmart no longer features motorcycles on their site, no TBR7 or any other gasoline powered-model. Kid electric toy stuff, yes, but that's it.

[buzz]

Well that sucks,just don’t buy from Manny

[Ol,fart]

Txpowersports 360powersports and Arlingtonpowersports are all the same guys. went to 360 to look at them before I purchased and to save shipping.
they still charged me 60$ for using a card and 50$ to put it in my truck !
when I tried to insure it found out they messed up the 11th digit of the vin on all the paper work and temp plate. Damn near impossible to get them on the phone and email on there website was completely wrong not even close finally got is straightened out a week later but thats only because they were so late in sending the title work to the state!

[Michigan Sportsman]

Well, I received my new gas tank today to replace the one that was received dented. I sent pictures through the warranty link on the TW Powersports website and received a same day email response that one would be sent from their parts department. So they stood behind their warranty on a costly item. :tup:

I am also impressed with CSC Powersports website content including part diagrams, in depth manuals, assembly and repair videos for the TT250 which is similar to the RPS Hawk. :clap:

[910]

I had a number of people ask about a couple of scooters I was riding. They looked great, but had constant trouble with them from the get-go. Manny was extremely rude, even insulting in his emails. Did an arbitration with BBB, which was successful, Manny refused to pay. They are now in possession of my return, per the ruling in the arbitration, and I have seen no money or contact from them. BBB has suspended them and votes to completely revoke their license next week, and I am filing a small claims case as soon as I hear the result from BBB.
Please do yourself a favor and pay attention to the people on this message board that encourage you to purchase your vehicle from a reputable company. I can't imagine I am the only one that has had this experience with them.

[grumpyunk]

910, was arbitration the only remedy? Why and how did the BBB get involved except as a semi-enforcer? Do they have any clout to insure recovery?
Small claims will end up the same way unless there is a mechanism to enforce re-payment. You can get a judgment, but the payback can be stretched for a long period of time which is not a big help, and they can just stop paying and you have to get someone/something to poke them to make more payments. If you could be reimbursed by a credit card that would have been a quicker and potentially easier mechanism. They can 'chargeback' against the vendor and you get the debit removed from your account. But. You must be quick and have definite proof of poor or illegal conductm of failure of the vendor to meet the agreed upon terms, such as actual delivery, etc.
I think it is good that you are posting of your unsavory experience and warning others to be wary.

[Matt DeGroat]

Wow, I think I dodged a bullet. I just got a bike from them and it went good. The whole deal had that sketchy feel though.

[willardnigma]

I'll say don't buy from them.

Paid over $300 for their "ready to ride" option. States it includes carb tuning.

The stock carb can't really be tuned easily, and they NEVER do it. I still had to buy an aftermarket carb and jet kit despite being at the same elevation.

Bike was not ready to ride. Still had to assemble the bike, and the part that was assembled was done dangerously so. Bolts were hand tight, missing the exhaust crush gasket, one exhaust stud was broke off in the head.

Later on it dropped a valve, (this was 2 months after purchase)
Damaged everything from the piston up to the valve cover. Had to fight like hell for them to send the replacement parts. They demanded I take it to a licensed shop for diagnosis and have them contact him.
The number of shops that will touch or look at a china bike are rare, and it's gonna cost more than the parts just to get them to diagnose it.

They have yet to refund the extra I paid for the ready to ride option, despite BBB complain and credit card dispute wouldn't go through (despite having clear video proof)

I honestly recommend just buying off amazon. You pay more but you're much better protected should something come up.

[buzz]

You should have listened to this site. Manny no good

[Thumper]

Any bike needs to be assembled carefully. These bikes need more care, even removing parts that were "installed" before they even got to the distributor.

Fair warning to ALL china bike buyers... If you don't want to build and work on a bike, go to a big 4 dealership.:doh:

Exceptions are some CSC dealers, and known brick and mortar shops where you have a service department.

I have witnessed "expert" mechanics using power tools to "thread" bolts, only to have them go sideways and destroy the threads. I have watched youtube videos where "expert" installers actually break the plastic expansion rivets on molding plastics during the build before the bike is even out of the crate :ohno:

Again, if you don't want to build the bike, or you don't have time, do NOT buy a crate bike. This includes carb tuning, chain maintenance, front axel, brakes, controls (levers and other handlebar mounted controls). Wiring and battery routing, installation, zip strip securing, waterproofing, plastics installation.

There, you have been warned ;)

[letsride]

Man, SMH Manny is still up to his old tricks I see. I guess it doesn't help that Motocheez recommends them on every video of a new bike he gets. HE seems to be the only one that can get decent service from them. I still remember that debacle with Azhule. So, I stay away from the Manny dealer websites and I try to steer people in the right direction if I can. Its amazing how a business like that can stay open with that many complaints.

[grumpyunk]

Just purchased a battery on ebay. I did not realize this was the (in)famous Txpowersports as in this thread. The listing was for a specific part number, which I looked up, and it was $1 cheaper than another listed from them with different 'headline' text.(listing caption at the top).
Anyway the battery showed up without acid. Useless.
I messaged the seller, and their response was 'the battery was listed as dry'.
My response was it was the same part number as another listing with different listing text, but the same part number as the battery 'kit' which does come with acid, etc.
Response was again 'listed as dry'.
Off to ebay complaints. Noted the part number was not the same as on the box.
Done. They lost. I won.
Cost them a few bucks, and I certainly would have paid the extra buck for what I needed, but I had checked the 'Item Details" and it matched the other listing.
They tried(lamely) to denote the battery was without acid by stating
"All batteries except BSX are shipped dry." Yes. True. So that means the battery
will be shipped dry, just as expected, but says nothing about acid.
Another vendor selling the same product indicated, in RED letters on a YELLOW background that this particular listing was "WITHOUT ACID". Txpowersports tried to
sell their useless without stating what they were really shipping.
I made the mistake of figuring their listing headline was the same thing, but listed so as to appeal to specific buyers. For example "Honda CRX battery" could be the exact same battery as "Yamaha Doodie battery", and if you knew that, you could save a buck or two buying the one with the different header and get exactly the same battery. I was wong, but their listing was deceptive. And it cost them, at least one time.
tom

[Bruces]

Man, SMH Manny is still up to his old tricks I see. I guess it doesn't help that Motocheez recommends them on every video of a new bike he gets. HE seems to be the only one that can get decent service from them. I still remember that debacle with Azhule. So, I stay away from the Manny dealer websites and I try to steer people in the right direction if I can. Its amazing how a business like that can stay open with that many complaints.

I believe “Motocheez “ gets a free bike or at least a highly discounted one to pay him off,it would be fine if the dealer was descent ,but he should be given a good swift kick in the peaches for ever promoting that place with his discount code .

[clash 168cc]

Tried to buy a Vitacci Clash 200 from Arlington Power Sports in TX. He takes my money first and 3 weeks later still working to get one. I told him to cancel and 2 days later no money. I used Paypal and complained to them. They went to work and I got a full refund within a couple of days.
Decided to pay just a little more and found one a couple of hours away, bought a hitch carrier and picked it up fully assembled and running. The hitch carrier was only $110 on Ebay. The Clash was $1899 plus tax. The one in TX was just over $1600 and would arrive unassembled.
Best to get one local if you can and test it out.

[Bruces]

Arlington is also a “Manny” dealership ,same clown ,same problems .The issue with paying for a pre assembled bike is in most cases the children assembling the bikes don’t care ,are not thorough ,don’t know what they are doing ,and they just send dangerous bikes out .In almost 100% of cases it’s a total waste of money because you will end up having to do it correctly yourself as the various parts fall off while you are riding it .

[buzz]

Come on guys, got to be smarter than that to buy from Rat manny rat i say.

[clash 168cc]

Arlington is also a “Manny” dealership ,same clown ,same problems .The issue with paying for a pre assembled bike is in most cases the children assembling the bikes don’t care ,are not thorough ,don’t know what they are doing ,and they just send dangerous bikes out .In almost 100% of cases it’s a total waste of money because you will end up having to do it correctly yourself as the various parts fall off while you are riding it .

Just cracked open the belt cover to find the belt size. Found a Gates 835 20 Belt. Also, the kickstart return spring had sprung loose. Had to watch a video to get it on and timed properly. I ordered a Gates with kevlar to put on later. Now worried about the clutch durability. Seems to run and drive good. Today I finally opened it up and was surprised to get to 68mph (on gauge) and was still going up. Speed limit was 45 so backed off.

[Jwrider]

I used txpowersports for my X-PECT purchase. No problems at all. Saia even delivered it a couple of day,s early, in perfect shape. I couldn’t be happier with whole experience, so far so good.

[culcune]

I used txpowersports for my X-PECT purchase. No problems at all. Saia even delivered it a couple of day,s early, in perfect shape. I couldn’t be happier with whole experience, so far so good.
Did the bike come from Texas or drop-shipped from American Lifan in California?

[Jwrider]

Bike came from TX. Mco and bill of sale about a week later. No problems at all registering this in AL.

[Captain ThirdGen]

I had a similar experience with TXPS. Ordered, shipped a few days later. Sat in a SAIA warehouse in detroit over 4th of july weekend. I recieved monday july 5th. Bike was as expected with all the well documented issues (tight valves, lean carb, etc) Only missing part was rear brake clevis (ordered 3 pedal devils custom clevis kit)

Overall my TXPS experience was fine, recieved all necessary paperwork (MCO/BOS) within a day or two of the bike. No issues registering in Michigan

However it seems my experience was unusually painless. I thought about going through them again, but am quite hesitant to now after reading this thread.

[SaltonSeaJoe]

Don't make my mistake.

Unless you crave 0 service after the sale or you are wishing to get acquainted with an automated voice telling you to leave a message that is never returned. You will eventually get a tracking number for a shipping company Saia. You will see the bike travel all the way to the delivery address and state that it is delivered to someplace in KC, 6 hrs away. Saia transport will even schedule a service call back within a minute of having the next rep pick up, KIDDING, you will sit on hold for another 45 minutes until you finally hang up. In have no idea where the bike is now. It's time to start reporting this to the BBB and whoever else that will leverage better service.
I bought a tbr7 from Txpowersports....bike shipped with bad battery and was told they don't warranty battery. I left a appropriate review and they told me if I changed the review they'd ship me a battery or give me a 50 dollar credit....I left the review. I wouldn't order from them again.

[SaltonSeaJoe]

BTW... the bike I ordered from them runs pretty good, I must say.

[buzz]

Ya i would not buy from them again,don't know why anybody would. Do check them out before you buy,some people just get lucky.

[JimmyLocksmith]

CSC,Peace Sports,Venom/Belmonte,Kronikracing,Cajun Maddogs,Q9, all seem to be good. Most others have zero or very slow after sale support.


Is Venom and Belmonte the same company? I see both of Canada

Peace Sports doesn't have any motorcycles showing up on their website?

[JerryHawk250]

Is Venom and Belmonte the same company? I see both of Canada


Yes, they are sister companies.

[herbie]

Peace Sports doesn't have any motorcycles showing up on their website?

If you go to Brozz250.com and click on catalogs, click on vehicles for sale then you’ll see the bikes they sell unassembled.

[Michael1225]

Just bought a Terminator atv from 360PowerSports. It arrived damaged. First they wanted pictures to send replacement parts. Now they want the damaged parts first. Sent on my own dime.

[MountainEagle]

The OP is absolutely right. I have had terrible experiences with these companies. You can also add PowerSportsMax, MotoBuys, and GoPowerSports to the list. They're the same people. I didn't want to believe it, but they're all the same. I had hope for GoPowerSports because of their YouTube channel, but I found out the hard way that the owners of GoPowerSports are NOT the same people you see in the videos.

It's clever marketing, and GoPowerSports must be using specific individuals in their YouTube videos to appeal to their "white" buyers. There's one guy and one girl who answer the phones at these companies. Often, it's a guy who sounds angry and unwilling to talk. It took me days to get someone to answer the phone for basic questions at TxPowerSports and GoPowerSports. The sad reality is that most, if not all, of the "PowerSports" dealers in Texas are the same company. They all source from the same, horrible wholesale dealer, Ricky Power Sports in Texas (yes... I have dealt with them too). I found all of this out the hard way. Customer service in America is dead.

[GypsyR]

"Powersportsmax?" I believe they are in California. My Templar was roughed up pretty bad by the shipping company and those folks went above and beyond to get it sorted out. Also had no problem helping me get my MCO straightened out so my state would accept it. I don't think they in particular are in fact associated with those folks in Texas. Which do indeed seem to be all VERY closely associated.

[Thumper]

I think PSM is run by MaxPro LLC, which is based in CA. But they ship lots of bikes from a Dallas 'burb. When I buy parts, it goes through the El Monte, CA office. Not sure if they have all parts there.