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2LZ
10-29-2021, 01:28 PM
Ordered a part for the V-Strom on 10/7. They emailed me on 10/8 saying the part wasn't available, and that they'd refund my $217.60.
It is now 10/29 and after multiple contacts, I have yet to receive a refund.
Just filed a dispute with my bank.

I thought they had a good reputation. I hope this is just a staffing shortage issue and the refunds are piling up on an empty desk.

culcune
10-30-2021, 04:50 PM
I thought they had a good reputation. I hope this is just a staffing shortage issue and the refunds are piling up on an empty desk.

Let us hope!

buzz
10-30-2021, 09:23 PM
Send them another email,who knows what happened. Never had a problem with them.

2LZ
11-16-2021, 12:45 PM
BikeBandit Update:
After filing the dispute, my bank tossed the money back on my card "temporarily" until the case was settled. Two and a half weeks later, they still haven't settled with my bank. I received yet another email update from my bank yesterday and they are "still in process with the company".
As buzz stated, I've never had a problem in the past with BikeBandit, but it seems like they have fallen off the cliff, at this point.

buzz
11-17-2021, 05:05 AM
thats a shame,bought many parts from them, thanks for information.

buzz
02-14-2022, 07:44 PM
Did you ever get your money.?