MSO time

[Dragon]

When can I expect to receive the MSO after delivery of the bike?

[SpeedSouth]

I called my dealer the day after my bike arrived and he then sent it out, so another 3-5 days from requesting it be sent. You may need to call if you haven't already. I guess for some it may be mailed automatically, but it's best to call if you're not sure.

[Dragon]

I asked the dealer, and he said "I will check on it now." It sounds like he doesn't have the MSO and someone else will send it. Someone like the distributor, perhaps. I hope the guy knows what he's doing. The last bike I bought (VBIKE) had the MSO and bill of sale taped to the bike.

[SpeedSouth]

If it's been more than a few days, I'd call back and ask again. I think in Ga there is a penalty fee for registration after 30 days. I would contact the dealer every couple of days until it's either in your hands, or you're told it's on the way. And if you're told it's on the way, I wouldn't wait more than 7 more days before contacting them again.


My concern is mainly based on the stories of others here, who have spent a good deal of time and effort trying to get all of their paperwork in order.

Care to share what dealer you purchased from? That information might help (if someone else has experience w/ that dealer) or it might increase your concern (if someone else has had trouble there) depending on the experience of others.

Sorry I can't offer much help, other than to bug the dealer until you get it sorted.

Good luck! :)

[Dragon]

I ordered the bike a month ago. For three weeks the bike has been sitting in my garage, ready to roll; but it's not street legal because the mso still hasn't arrived. The dealer has been responsive, but this is irritating. It's Shamrock. They replaced Motoxtreme as the only AL online saler. The mso might be lost in the mail. If so, will AL (Shawn) be able to print another one?

[Cal25]

Texas does have a penalty for late registration. The penalty is pretty steep too. I would call again and find out what exactly is going on.

Hmmm. It appears this place is on my way home from work.

[Cal25]

Also, being a Texas dealer, He should get it registered for you I would think.

[BW]

I went through the same thing with Anam last year, I waited 7 weeks for an real MSO. They sent photocopies that Florida would not accept.

Dispute the charges before it is to late.

[Dragon]

How much time do I have to dispute credit card charges?

[katoranger]

How much time do I have to dispute credit card charges?

Usually 60 days. You can call the CC company and inform them that you are having difficulties and I believe they can put a hold on the payment or something until the MSO comes.

If you are both in Texas then I would think that it should be Shamrock's job to title it for you.

Allen

[Dragon]

It doesn't seem like they are familiar with the process.

[Cal25]

You are a much more patient man than I. I ould make one more call and be polite but firm and tell them either you get an MSO the next day, or you are disputeing the charges on the CC.

You also will need to be re-imbersed for your labor for assembling their bike for them. Be sure and file a mechanics lein if you do.

[katoranger]

I would contact the department in Texas that licenses dealers. I believe that they would be in violation since it is an in state transaction.

In GA the dealer should register the bike for you and you get the title in the mail in a couple weeks after purchase. You would get a temp tag to use in the meantime.

Allen

[dsrt4]

Oh for petes sake! I hope you don't have to go through what I had to go through to get my MSO from my American Lifan dealer.

What a Freeking Nightmare that was....

[Dragon]

These guys don't answer the phone! I knew I should have gotten it from VBike instead.

[Cal25]

I go by the place almost every day..............................

Seriuosly, call the credit card company and dispute the charges.

[Dragon]

Cal,
The address is 607 E. Hwy 80, Sunnyvale, TX. Is this the place your drive-by? Do you know if this is a showroom?

I call 'em, but they never answer the phone. E-mail is the only way.
I offered to drive 300+ miles to pick up the mso and bill of sale, but
they didn't respond.

[Cal25]

Yep it the same place. Sign still says Awsome Offroaders. Looked like they were closed when I went by yesterday afternoon. Was going to stop by and nose around abit. Guess he went home early. Stopped and looked when I was in the market before buying the HiBird. I think it was the third try before I found him open though.

Let me know if if you want me tostop by on my way home Monday or anytime next week.

[Cal25]

Oh yeah, It is a legit place. Showroom, shop etc. When I was there he had about a dozen bikes on display.

[Dragon]

...

[Cal25]

There is a tax office in Terrell about 15 minute east. It is Kaufman County though. Pretty fast and no waiting. That might be convenient if you head from there back to Houston. Hwy 34 will take you to Ennis and I-45. I will look and see what might be close and in Dallas county.

[Cal25]

The mesquite office will be even closer and is in Dallas county.

210 W Grubb Dr
Mesquite, TX 75149-3463,

[Dragon]

Still waiting. Broken promises one after another. :(

[Cal25]

Have you taken any action yet?

[Dragon]

Yes, I've told my credit card company that I want to dispute the charge for the bike. I have no idea if I'll be successful.

Shamrock told me he dropped off the paperwork at UPS Sunday. But it's been 3 days, and I still haven't received it. UPS told me that I should have it by now and either it's lost or the sender did not actually send it. I'm beginning the think Shamrock is really jerking me around. I'm thinking he's never going to send it. He has told me he send it on at least three occassions, but I don't trust him anymore.

Can I send the bike back to A.L. and try to get my money back from my credit card company? The bike is already put together, but I haven't ridden it on the road.

What should I do?

[Cal25]

Everything shipped via UPS can be tracked. Ask for the tracking number. Ups does not move on the weekends though. Still, UPS ground is guaranteed next day between Sunnyvale and Houston. Should be delivered today if he did indeed drop it off on Sunday. If he really shipped it he would be glad to give you the tracking info.


EDIT: Oops, it is Wednesday, I was thinking Tuesday. Should have got it yesterday. If your still haveing trouble getting ahold of him, I will stop by there tomorrow and get a better way to contact him. There is no excuse for this kind of service.

[Dragon]

Cal,
Shamrock did send me a tracking number. The UPS website shows UPS have not received the package from the sender for that tracking number. It seems to me Shamrock didn't drop it off like he said he did.

I'm able to contact Shamrock via email much more efficiently now. He is responding to my email very quickly. However, he keeps saying he sent it.

Awesomeoffroader no longer appears to be in business. Their store is empty. I guess they're only doing internet sales. Judging by their customer service, they're not going to last long on the web.

[americanlifan]

Did everything get taken care of?

[dsrt4]

Did everything get taken care of?

He said it did in this thread.


http://www.chinariders.net/modules.php?name=Forums&file=viewtopic&t=8208


It Take it EjCycles is not active on your forums anymore?