mdsuave13
03-12-2007, 09:26 PM
I got the bike as expected about 11 days after i placed the order, it would have come sooner if not for snowfall in my area.(California to Maryland) About 2 hours after i placed my order, i got a phone call from a customer service rep, they wanted to double check my shipping and billing info, let me know about how long it would take, gave me a tracking number and phone number to the shipping company and double checked my color choice and etc.
It was packaged well and delivered undamaged. I inspected it thoroughly to make sure of this.
It had all the parts needed to assemble, and included a owners manual.
I had no problems assembling the bike, and have not had any problems as of yet with parts or the bike itself.
The MCO came shrinkwrapped onto the seat and was not filled out. I called them about a week later to ask what to do with it, they said mail it to us and we will fill it out and send it back. Which i did, took about 1 week overall. came back with a notarized stamp for the odometer disclosure and the company info.
Everyone that i talked to was very helpful and willing to go the extra mile to insure that i was satisfied.
Overall i would give them an A for service, price and my satisfaction.
I would highly recommend them to anyone looking for a lifan gy5.
Also, they sell their bikes on ebay and on their website. It was about 100 dollars cheaper to order it from their website as opposed to ebay "buy it now".... just helpful info for anyone ordering from them.
It was packaged well and delivered undamaged. I inspected it thoroughly to make sure of this.
It had all the parts needed to assemble, and included a owners manual.
I had no problems assembling the bike, and have not had any problems as of yet with parts or the bike itself.
The MCO came shrinkwrapped onto the seat and was not filled out. I called them about a week later to ask what to do with it, they said mail it to us and we will fill it out and send it back. Which i did, took about 1 week overall. came back with a notarized stamp for the odometer disclosure and the company info.
Everyone that i talked to was very helpful and willing to go the extra mile to insure that i was satisfied.
Overall i would give them an A for service, price and my satisfaction.
I would highly recommend them to anyone looking for a lifan gy5.
Also, they sell their bikes on ebay and on their website. It was about 100 dollars cheaper to order it from their website as opposed to ebay "buy it now".... just helpful info for anyone ordering from them.