powersportsmax.com recommendation?
 

Hey guys, just looking for a bit of re-affirming on ordering from powersportsmax.com, I see some terrible reviews in Google but also see some good ones on here.

I'm finally ready to order 2 Templar X 250's for my 13 yr old (5'11" son) and my 16yr old (5'8" daughter) that several very helpful members helped me decide on in another post ( https://www.chinariders.net/showthread.php?t=33297 ).

I'm leaning to the X over the M primarily due to the X having fully adjustable forks and Shocks, I figure that may be important as neither of my kids are very petite, and in addition I may want to take them out for a spin as well (6' 240lbs) These bikes would be used primarily to just tear around a trail on a 3 acre overgrown field.

powersportsmax.com still has the "Veterans day pricing" going on (which is the same price they had as their fall pricing) on the page for $1749.95 each.
https://www.powersportsmax.com/produ...ducts_id/23812
Unfortunately shipping is also $300 a piece, so I didn't know if there was another dealer I should be looking at... I liked the great reviews for venommotorsportsusa.com, but they don't have Templar (and the while the Lifan KPX 250 is tempting at $2900 with free shipping, I really don't have the additional money for two of those right now and after discussing with other members think the carb may be a better buy than fuel injection)

Are you guys confident enough in this company to recommend I buy from them? From reading through the forums I fully expect there will be some kind of issue with the bikes that will need to be resolved and it would be helpful to know if powersportsmax is good about working with the buyer to get them what they need to resolve.

One final question, would it be worth trying to call them directly? The reason for this would be mostly to see what colors they have in inventory to insure the 2 I get are different.

Here is an example link that I found for powersportsmax via Google
https://powersportsmax.pissedconsumer.com/review.html

Everything I've heard has been good. They are a sponsor of the forum. I don't think they would be a sponsor of that had a bad reputation.

@JerryHawk250 Thanks for the info! I didn't realize they sponsored the forum, so that's great news!

I know these bikes pretty much just come in a crate from China, and from my time browsing this forum I know these bikes can have issues, and am prepared for that, but what if there is a major issue?

My biggest fear for ordering through Powersportsmax is the repeated reports of them being great for the sale but then receiving little to no support after purchase if there turns out to be a serious issue.

I'm really on the fence of just ordering and hoping for the best, but worst case I do not want to have 2 inoperable unusable Christmas gifts taking up space.

The sites I've linked below are rife with complaints that do not reflect what I've seen in this forum. I'm fully prepared for the possibility of needing to do a bit of work to get a bike in a dependable state, I just didn't want to receive a damaged product (with a bent frame or some other major issue) only to be told I need to figure out how to fix it myself or to ship it back to the dealer at my cost.

https://www.trustpilot.com/review/powersportsmax.com
https://www.complaintsboard.com/powe...maxcom-b121233
https://powersportsmax.pissedconsumer.com/review.html
https://www.bbb.org/us/ca/south-el-m...1216-100033234

Mine came with shipping damage that was the fault of the carrier and not theirs. They took great care of me. I was actually kind of surprised. I've been thinking of buying a smaller bike for the kids and haven't even considered shopping elsewhere.

@GypsyR Did you have someone specific that you worked with when you ordered? I'm trying to find an email address so I can ask about what colors they have in inventory or how I can use the site to order 2 bikes of different colors. I may just try the general contact form at their webpage.

Last November I purchased two two bikes from them and with the exception of one scuff on the frame they both came intact. I got my wife a Vader and I got myself a moped just for something small for me to ride with her. I think most people's complaints are with R+L and their handling of the bikes during delivery. I've never had to deal with the powersportsmax warranty but from what others have posted they seem to be OK. I'm looking at a few other bikes on there and I definitely would order from them again. With the exception of CSC and venom motorsports they seem to be one of the better places to order.

they certainly did me good, sent some parts I needed and whatnot. I knew what I was getting, and I got what I paid for and also, had a blast in the meantime. almost 6000 miles on the hawk now.

Zora sent me a complete front wheel ready to mount tire/tube tire and brake rotor when I sent a photo of a crack in the hub. Included bearings, axel spacer, seals, and laced/tuned. No questions asked. I find PSM responsive and helpful. BUT, they do not know which part to send, and they are NOT mechanics. I have gotten funny responses, but they were honest and really trying to help.

I am sure that your kids will have a blast on the Temp X. I took another ride last night. Amazing bike for the money.

YOU MIGHT GET $50 or $100 off for ordering 2 of them. Contact them. Email is OK. Check the site and look for a way to contact them.

Thanks for the additional feedback. I sent them a message a few hours ago from their webpage asking about what they have in stock and what their expected turnaround is right now on orders. My only hesitation now is not knowing what my recourse would be if it arrives majorly damaged.. I think all the bad customer service reviews I've seen on other sites have me second guessing everything. If I accept delivery and then later need to return it I'm out paying $300 shipping each way, which is a pretty big chunk when were looking at a $1750 bike... If it arrives and appears to be damaged, can I just refuse delivery? And have them send another one? Thanks for listening to all my ranting, I'm likely just really overthinking everything and looking for problems that I've not yet encountered.

Thanks @Thumper! I'm not having any luck finding an actual email address on the site, but I did fill out their web form so hopefully they will get back to me soon.

When I add two motorcycles to my cart it drops the price of each by $10, but if they respond I'll ask about that and if there is any break on the price of shipping for multiple items.

I did find some info on their site that covers my concerns about something arriving with major damage, it does direct to refuse shipment in the section for Shipment Inspection / Shipping damage Policy
https://www.powersportsmax.com/infor...php?info_id=11
https://www.powersportsmax.com/infor...php?info_id=14

Document with photos if it is addressable within your limits. PSM will send replacement parts. R&L takes these bikes the final delivery. One of my Templars was in the back of the R&L rtuck standing ON END!! There was evidence of steel frame crush (crate) on the bottom side. But the bike managed to get through unscathed. There was oil poured in from both sides too. @holes. No idea why these shipping dock workers hate Chinese bikes. There are Chinese sourced parts in nearly ALL cars, and kitchens have 95% chinese appliances, not to mention their televisions, wahser/dryer, CLOTHES, shoes... Do they stomp on those palletes when they come through the docks? Sheeesh!

Just buy some where else,I wouldn't even think of buying from them.

@Buzz, do you have personal experience with them?
I'll admit after seeing reviews I linked to that I've been hesitant, but several on this forum have had good experiences. My main issue seems to be the lack of alternate places to get these bikes.. The other place that I see listing these seem to all by in Texas and would fall under the "manny" dealer umbrella that I've been warned away from.

If someone can recommend another dealer that carries these I'd certainly take a look.

I think I've pretty much decided on two of the Templar X 250CC dirt bikes, or Lifan KPX250 if I could find a deal.

My main issue is with my budget. I need to try and keep the cost around $2000 per bike including shipping.

Ya pays your money and you takes your chances (I did!)

Or go buy a Kawasaki.

:lmao:

The idiom “You pays your money, you takes your choice” first appeared in print in 1846 in the London magazine Punch.

The late, great American journalist William Safire (1929–2009) wrote a piece about it in The New York Times newspaper.

Mark Twain used the saying in 1884 (Huckleberry Finn, end of chapter 28)

By late 1980s, the idiom additionally was used as a comeback to complaints — similar in sense to “You can like it, or lump it.”

I think there are better places to buy from,good luck.

What happened to you with PSM that makes you say this? I bought two motorcycles from them and had surprising support with mnor and significant issues. Even after nearly two years, PSM is responsive to my requests. Not warranty since it's past that, just help with parts.

]You could also order directly from XPRO.

https://xprousa.com/

From what I've seen it appears that xprousa.com and powersportsmax.com (as well as the ones available on Amazon) are all the same company... or at least that's what is claimed here:
https://www.chinariders.net/showthread.php?p=379570

They could be the same, not sure, I see that the Amazon sale has the option of an extended two year warranty, wonder if that would be a good add on? Power sports is in so cal, xpro doesn’t state where they are but that they are on central time zone. I am going to order mine from Amazon in the next few months, due to their extended warranty option, the customer service of Amazon and the good reviews from this site. Will pay a little more but feel like a little piece of mine is worth the small price increase.

I've been meaning to post a follow-up but it's been a slow process assembling the bikes I've had limited time to dedicate to the process so far. Bikes are about 95% finished and basically all that remains is to add the plastic body moldings and change the oil. Batteries are installed and I have been able to test all lights and blinker successfully. (Depending on how they run, I do plan to adjust the valves and upgrade the carbs soon)

I did order from powersportsmax.com mid November and received delivery within about a week or so. Boxes for both bikes arrived in really good conditions but they shipped together on the same pallet and the pallet was smashed pretty much to pieces on the back side but still holding together, I figure this is due to the pallet jacks the shipping company used.

My only real complaint is that I was charged for two separate $300 shipping fees and they were sent as one package, so I don't feel I really should have been charged the full shipping amount for both bikes, but that's really a separate issue.

Since everything arrived intact I have not yet had a need to reach back out to PSM with any issues, so I can't speak to how responsive they would be to a problem. During the sales process they did reply to my questions pretty quickly though.

Here's a couple pictures before assembly.. One is of the crate coming off the box and you can tell it's in good shape. The others pictures are with the box removed but still inside the metal crate it was shipped in.

The last photo is of my daughter and I with a mostly assembled bike. Sorry about the pictures quality and it being so dark, the only time I've had to work on them has been late evening.

I've noticed "truck" shippers are a lot more interested in weight over what kind of package. Two bikes weigh the same for that purpose either way. I don't really see how they made that much more of a profit off you by using one instead of two pallets. Pallets aren't the major expense of shipping.

Combined freight should have been taking into account, I'd take up to the manager. They were delivered at the same time on the same truck...

Did you inquire about combined shipping prior to purchase?


Well the smiles at the end of the day will probably make up for it....

I did, but the only response was that it was $300 per bike so I finally just ordered. At the end of the day, I got them both in great condition, so I'm not gonna get too worked up about that now.

If you don't want those smoothbore carbs, pull one off and put it in a flat rate box to me before you put gas in it. I can pm you the address and payment.

looks great. we're waiting for the first ride report! :)

The plan is to see how they do as is, and then if needed upgrade to the Nibbi. If they run as is, I won't be in any hurry to upgrade. Even if they are underpowered starting off, they will be fine for learning. I was mostly thinking of changing them out if they ran rough, so I'd have the ability to adjust the settings.

Dave, It shouldn't be long now, my son and I got his assembly finished up last night. So now I just have to adjust the chain, and change the oil. I also haven't adjusted the valves yet, but thinking of waiting to see how they run. I'll be sure and post an update as soon as I have it.

Powersportsmax is a moot point to me. I was just told by them that they do not ship to Hawaii. So be it.

Just ordered The X5 dirt bike about 2 days ago directly from the XproUsa website to avoid the shipping costs. So far they sent me multiple emails (assembly video, Freight Company and tracking code) and have been very helpful with answering my questions. If anyone know the average shipping time let me know.

It's been a slow process getting these assembled. Primarily due to other demands on my time resulting in limited time to spend on assembly. I'm glad to say that they both cranked right up and ran. I've got to do some troubleshooting on my sons bike as the choke doesn't seem to really do much, but once it's warmed up it does pretty good. My daughters bike ran as well, but I haven't allowed her to ride it yet as there is something going on with her throttle where it will randomly rev and hold a high throttle. It looks like it has something to do with the cable, I can grab and shake it causing the idle to ramp up and down.
Both my kids have ridden my sons bike. There is a learning curve and they are adjusting to with needing to work a clutch and throttle simultaneously, the little pit bikes they had previously had an automatic clutch.


My sons bike

https://photos.app.goo.gl/fX8zyqideJX9i8WR7My daughters bike

https://photos.app.goo.gl/wtp1kuGQ4Mwjpoa78
(and no, she did NOT ride without a helmet)


If you want a chuckle watch this video of my sons first time out on his bike.. Now I need to replace the taillight lens that he broke! :D Thankfully he was fine, just a bruised ego.
https://photos.app.goo.gl/ap3x8onAUiuG8MzZ9
I exported one of the frames of the wheelie and it makes a pretty cool picture if you don't know what really happened. After this initial ride I've had them take off in second gear as they get used to everything so there is less chance of popping a wheelie (see video linked below).

They are having a blast!

I moved forward with ordering the templar X from them and 2 additional ATV's for my daughter and wife. Wildly, they messaged me at 2am asking why I ordered so many bikes lol... I have a significant amount of experience with dealing with Asia so I'm used to their mindsets on a lot of things, so I know they're focusing on scams and fraud but they tried convincing me to do a wire transfer to save $200 versus using my credit card. If there's ONE thing Ive learned in logistics, don't ever pay them with a wire transfer lol. You have ZERO options and are left at their mercy. So I nicely declined, explained why i bought 3 and explained ow excited I am to receive them. So now I wait.

Temp X order
 

My son is back from school just in time for the Templar X to be back in stock at PSM. Yes, the price went up $150, but the M isn't available yet. So he decided to go for it. He handled the order on Saturday morning when they appeared on the website, a blue one. They acknowledged the order over the weekend, and this morning he got notification that the crate is in the hands of the shipper (R&L) and should be delivered within about a week.

So I've got to get the KTM work done quick. We'll need that garage space soon! I am more than half done with wiring, tail lights are done, main power/ground lines are in place, the ignition switch is installed. Waiting for Acerbis handguards coming on Saturday. Can't wait... We can ride together again!

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thats super awesome. I ordered the blue one too. Im hoping to have confirmation in a day or so that our order is good to go. They seem a little frazzled with me using my diamond preferred discover card though lol.