Killermotorsports - My Experience (good)
 

I wanted to wait until my MCO arrived before I wrote anything. I can't speak on any warranty claim experience, but mainly on my purchase experience.

I placed my Pre-Order on April 26th for my Hawk with expected Delivery late May to early June. The bike arrived within that expected window intact on June 1st.

Communications were good. I received an e-mail when I first ordered the bike to ensure I was aware it was a pre-order. Any questions I asked about the delivery and MCO requests were answered within 24 hours to my satisfaction. Tracking information was received the same day as my shipment notification e-mail.

Once I received the bike I submitted my MCO request the afternoon of Friday, June 2nd. I received it 7 business days later with the MCO stating Motorcycle as the vehicle type as I requested in the notes with the bill of sale and a whole stack of stickers that I could have done without lol.

If I only had one complaint, it would be that they could/should have provided some sort of confirmation that my MCO request was received and being processed, but I can forgive that small detail given the rest of my experience with them was positive.

Good to here they are still providing good service. I purchased a Coolster 150 from them over two years ago and got good service. I received it with a broken head light and chain guard and they sent out replacement parts with in 2 weeks. I was going to get my Hawk from them but APSCUSA had the Hawk for $300 less at the time. Kind of hard to pass up. I did give them a chance to match price but they couldn't match.

As far as I can tell, currently they have the best total price on the Hawk, that is the main reason I ordered through them. Plus, they had decent reviews overall with only a couple of complaints.