[Color of the day]

I got home from Nebraska today. Ran downstairs to my basement and found my big box that my wife didn't notice for three days.

I took the side panel off and the bike looks great. I could not find my top box. I upgraded to the aluminum luggage and I cannot find my hand guards.

Does the top box get shipped separately?
Did they forget my hand guards?

Also - what is the best way to take the bike off the pallet?

Thanks.