I'm disappointed to hear about these problems. I bought my TBR7 from Killermotorsports in February and had no issues with expected delivery time or getting my MCO. There was a few day delay with the MCO arrival but I attributed that to the postal overload during covid lockdown. They were helpful on the phone and I felt comfortable dealing with them. The purchase order receipt had Velose motorsports listed as the seller so I think it's safe to assume they are part of the same conglomerate.
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