[JerryHawk250]

Originally Posted by IdahoRider

I re explained that I changed the fork oil for tuning reasons, and that there was no "dismantling" involved.

"Don't worry as we have requested to get the part shipped to you for free. We've covered it under your warranty, but hopefully moving forward, if you think there's something wrong with the bike, notify us first before you disassemble because you might void your warranty. Technically because you dismantled the front shock without informing us, that definitely voids the warranty. We are here to help you, and if a new part that's covered by your warranty is needed, we can definitely help"

Let them know that checking the suspension is part of the maintenance schedule. You have to remove the caps to inspect fork oil.