Quote:
Originally Posted by TominMO
I am disappointed in you. You had a chance here to hit them with a fat "consultancy fee" in order to transfer the admin duties. 
With no evidence whatsoever, I have decided that your alleged broken foot is actually a ploy to stall on any attempts to get you back to work. This will drive them into an even greater frenzy and require them to offer you even more money and better working conditions, since you are the Only Person On The Planet who can save this dumpster fire. |
Let's just say that I just want to watch it burn. And eat popcorn.
I also didn't want to cause the Field guys any problems by screwing with the account. There was no reason to have another T-Mobile fiasco.
My call with Eric went like this.
Hey, Eric. What's up.
Hey. How's retirement going?
I broke my effen ankle 6 weeks in.
What? No!
Yep. Roller skate racing. Teenager in an AARP body. DNF. How's the arm?(tricep tendon snapped, same age as my youngest)
All good. Here's why I called. We were going to make some changes to the wireless account but hit a snag. You are that snag. Why are you listed as the admin?
What?! I know why. What I don't know is why still. That should have been changed before 2018? Shit. I knew that the previous PAs were more incompetent than the current one, but not that bad. You missed all that fun.
We've been working with AT&T but aren't getting anywhere. Can you try?
I'm stuck sitting on my butt anyway. I'll see what I can do.
I went from there. What took Purchasing a week to do with no luck, took me an hour an hour to fix. Purchasing was calling the wrong number. I googled AT&Ts CS for Business and called that number. Except for the time I spent on hold, it was pretty easy.