I think that the retailer should have found out the info for you. In stead it sounds like they told you what ever story they had without confirming it just to get you off the phone. Then you had to take on the task of researching where the hell it was and why and when etc. Aspucalinuadioucilous (whatever) certainly didn't earn their money on this one. You'd though they had taken more notice since it was a multi unit order . I am glad my next purchase will be coming from CSC Motorcycles. 
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2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE
2017 Suzuki V Strom 650 XT
"We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
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