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Mine swapped hands several times according to the paperwork. It was DHL, then UPS then R&L. God knows what was in between those ones. I had zero idea where it was or who had it at anytime. I only got a heads up when the final carrier called and said it was several hundred miles away and i could come pick it up. XproUSA was useless. Even the stupid app they make you download to steal your data doesnt have the proper shipping or contact info. Its like a massive scam.
I've reached out to Xpro for replacement parts to which they did shockingly reply too but then all communication stopped and no parts are expected. Even with photos and videos taken at their request they still would not ship me replacement parts.
One thing i have noticed is that the only time XproUSA has ever responded is when i threaten to do a chargeback to which they simply threaten me with double shipping charges and no help resolving any issues.
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