@JerryHawk250 Thanks for the info! I didn't realize they sponsored the forum, so that's great news!
I know these bikes pretty much just come in a crate from China, and from my time browsing this forum I know these bikes can have issues, and am prepared for that, but what if there is a major issue?
My biggest fear for ordering through Powersportsmax is the repeated reports of them being great for the sale but then receiving little to no support after purchase if there turns out to be a serious issue.
I'm really on the fence of just ordering and hoping for the best, but worst case I do not want to have 2 inoperable unusable Christmas gifts taking up space.
The sites I've linked below are rife with complaints that do not reflect what I've seen in this forum. I'm fully prepared for the possibility of needing to do a bit of work to get a bike in a dependable state, I just didn't want to receive a damaged product (with a bent frame or some other major issue) only to be told I need to figure out how to fix it myself or to ship it back to the dealer at my cost.
https://www.trustpilot.com/review/powersportsmax.com
https://www.complaintsboard.com/powe...maxcom-b121233
https://powersportsmax.pissedconsumer.com/review.html
https://www.bbb.org/us/ca/south-el-m...1216-100033234