Quote:
Originally Posted by rithac
Thanks for the additional feedback. I sent them a message a few hours ago from their webpage asking about what they have in stock and what their expected turnaround is right now on orders. My only hesitation now is not knowing what my recourse would be if it arrives majorly damaged...
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Document with photos if it is addressable within your limits. PSM will send replacement parts. R&L takes these bikes the final delivery. One of my Templars was in the back of the R&L rtuck standing ON END!! There was evidence of steel frame crush (crate) on the bottom side. But the bike managed to get through unscathed. There was oil poured in from both sides too. @holes. No idea why these shipping dock workers hate Chinese bikes. There are Chinese sourced parts in nearly ALL cars, and kitchens have 95% chinese appliances, not to mention their televisions, wahser/dryer, CLOTHES, shoes... Do they stomp on those palletes when they come through the docks? Sheeesh!