[JerryHawk250]

Originally Posted by 2LZ

Ya but a little communication goes a long way. When some "oddity" happens at my work, we notify all clientele involved and put out a public memo......and I'll bet that we have WAY more customers to worry about than RPS or any CB dealer does. Nobody's perfect, we screw up enough, but we do our best not to leave people hanging in limbo.
IN short, community chatter does far more damage than owning up to a problem.

Even here is a PERFECT platform to put out a blurb saying something like "Hey guys, apologies for the delays in response. Our servers have been down but we're working on it ASAP" or something like that. That would change many moods here.

Cheez, I wonder if Manny is in the shipping department too??? ;-)

I agree that communications is most important for me. I bet the warehouse they ship out of probably have 3 or 4 people that work there and doesn't take much to overwhelm them.