Another great Venom experience

ktmracer358 · 01-06-2023, 09:39 AM

I have been doing research on this forum for over a year trying to decide what bike to go with and finally decided to go with the KPM200.

After reading multiple experiences with people having great luck with venom i decided to use them to make my purchase. they seem to have the best after purchase support and knowing my home state of Kentucky can be a little picky when titling i decided Venom was the best choice.

I made my order on 12/12/22 and received the bike on 12/21/22. That seems like good turn around for being almost on the other side of the country from there California shipping facility.

I took my time assembling working on it here and there as i had time. I finally got around to registering the bike yesterday 1/5. This is where it all started to get bad. I go to the clerks to register the motorcycle and to my surprise there is one form that they say they need to be able to register it (has to do with the purchase price of the bike). I place a call to venom before noon and a someone answers the phone right away that can help me. The person from venom did mention that this is the first time they have experienced anything like this (probably something that's not needed but my clerk insisted on). So i did ask her if i could just email her the paper work and they take care of it so we can just please the clerk, and she agreed. after a couple of hours i received the signed paperwork and was able to get the bike registered.

With the way i was treated i can only say that Venom is a great company to work with and they do care about the customer after the purchase. i cant speak to other company's but i would have no problem using Venom again or recommending them to be used.

sorry for the log winded badly written post but just wanted to show my support for a great company.

01-06-2023, 09:39 AM	#1
ktmracer358 Join Date: Jan 2023 Location: Kentucky Posts: 8	Another great Venom experience I have been doing research on this forum for over a year trying to decide what bike to go with and finally decided to go with the KPM200. After reading multiple experiences with people having great luck with venom i decided to use them to make my purchase. they seem to have the best after purchase support and knowing my home state of Kentucky can be a little picky when titling i decided Venom was the best choice. I made my order on 12/12/22 and received the bike on 12/21/22. That seems like good turn around for being almost on the other side of the country from there California shipping facility. I took my time assembling working on it here and there as i had time. I finally got around to registering the bike yesterday 1/5. This is where it all started to get bad. I go to the clerks to register the motorcycle and to my surprise there is one form that they say they need to be able to register it (has to do with the purchase price of the bike). I place a call to venom before noon and a someone answers the phone right away that can help me. The person from venom did mention that this is the first time they have experienced anything like this (probably something that's not needed but my clerk insisted on). So i did ask her if i could just email her the paper work and they take care of it so we can just please the clerk, and she agreed. after a couple of hours i received the signed paperwork and was able to get the bike registered. With the way i was treated i can only say that Venom is a great company to work with and they do care about the customer after the purchase. i cant speak to other company's but i would have no problem using Venom again or recommending them to be used. sorry for the log winded badly written post but just wanted to show my support for a great company.
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