GioBikes.com and why I will not be doing business with them.

[Jim]

After having dealt with Gio, now I feel confident if I need parts, I would likely have better luck on eBay... I can get similar shocks, only they appear to not have the issues of the Gio shock for around the same price, and then at least the seller is somewhat held accountable by the feedback, which isn't an option with Giobikes .com. There is feedback there, but I'm not sure what purpose it serves.

I sent another email to John now that he's had some time, I assume it will go unanswered like the last 2.

Hello John, I was just wondering if now that you've had some time, if you are willing to reconsider your stance, or if you are still holding the position that you will not reply to my emails, or offer any further customer support and stand behind your products? I know you either don't believe me, or are telling me you don't believe me, and that I am simply trying to rip you off, however I do not want another set of defective shocks, I want to return these shocks to you for a refund. If my intent was to scam you for free shocks I don't see how returning them would benefit me. I only want to be back at square one so I can take my money and buy shocks off ebay that are not defective (and are comparable in cost). Let me be clear, if these Gio shocks were not defective and functioned as intended I would be perfectly happy to keep them. Thanks again for your time.

Jim