powersportsmax.com recommendation?

[rithac]

Thanks for the additional feedback. I sent them a message a few hours ago from their webpage asking about what they have in stock and what their expected turnaround is right now on orders. My only hesitation now is not knowing what my recourse would be if it arrives majorly damaged.. I think all the bad customer service reviews I've seen on other sites have me second guessing everything. If I accept delivery and then later need to return it I'm out paying $300 shipping each way, which is a pretty big chunk when were looking at a $1750 bike... If it arrives and appears to be damaged, can I just refuse delivery? And have them send another one? Thanks for listening to all my ranting, I'm likely just really overthinking everything and looking for problems that I've not yet encountered.

[Thumper]

Originally Posted by rithac

Thanks for the additional feedback. I sent them a message a few hours ago from their webpage asking about what they have in stock and what their expected turnaround is right now on orders. My only hesitation now is not knowing what my recourse would be if it arrives majorly damaged...

Document with photos if it is addressable within your limits. PSM will send replacement parts. R&L takes these bikes the final delivery. One of my Templars was in the back of the R&L rtuck standing ON END!! There was evidence of steel frame crush (crate) on the bottom side. But the bike managed to get through unscathed. There was oil poured in from both sides too. @holes. No idea why these shipping dock workers hate Chinese bikes. There are Chinese sourced parts in nearly ALL cars, and kitchens have 95% chinese appliances, not to mention their televisions, wahser/dryer, CLOTHES, shoes... Do they stomp on those palletes when they come through the docks? Sheeesh!