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Old 10-29-2021, 01:28 PM   #1
2LZ   2LZ is offline
 
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BikeBandit

Ordered a part for the V-Strom on 10/7. They emailed me on 10/8 saying the part wasn't available, and that they'd refund my $217.60.
It is now 10/29 and after multiple contacts, I have yet to receive a refund.
Just filed a dispute with my bank.

I thought they had a good reputation. I hope this is just a staffing shortage issue and the refunds are piling up on an empty desk.
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Old 10-30-2021, 04:50 PM   #2
culcune   culcune is offline
 
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Quote:
Originally Posted by 2LZ View Post

I thought they had a good reputation. I hope this is just a staffing shortage issue and the refunds are piling up on an empty desk.
Let us hope!
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Old 10-30-2021, 09:23 PM   #3
buzz   buzz is online now
 
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Send them another email,who knows what happened. Never had a problem with them.


 
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Old 11-16-2021, 12:45 PM   #4
2LZ   2LZ is offline
 
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BikeBandit Update:
After filing the dispute, my bank tossed the money back on my card "temporarily" until the case was settled. Two and a half weeks later, they still haven't settled with my bank. I received yet another email update from my bank yesterday and they are "still in process with the company".
As buzz stated, I've never had a problem in the past with BikeBandit, but it seems like they have fallen off the cliff, at this point.
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2007 Suzuki DRZ400S (SM convert)
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2022 Royal Enfield Interceptor 650
2023 Royal Enfield Scram 411
1948 Royal Enfield Model G 350


 
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Old 11-17-2021, 05:05 AM   #5
buzz   buzz is online now
 
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thats a shame,bought many parts from them, thanks for information.


 
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Old 02-14-2022, 07:44 PM   #6
buzz   buzz is online now
 
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Did you ever get your money.?


 
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