Just ordered a Vader

[jsumd]

That is the worst autopop message Ive ever heard. Sorry you took our money and have to deal with it. They just seem to have a "we will do it when we feel like it" attitude. Very poor way to do business. I wont use them again and if friends ask where to order one it wont be there.

Also I highly doubt it will ship next week. I fully expect this whole thing to take a month. From time the order was placed until I get my mco.

[Sir kayakalot]

I just don't understand the randomness of PowersportsMax. I ordered my Hawk from them and got it in about a week. That was back in November. My son just ordered a Hawk from them last week. He placed his order on a Monday and it was delivered on Friday of the same week! What is going on at that place?!

[culcune]

Your experience with the Hawk, I am guessing, is that they drop-shipped them from RPS. I mentioned it in another post; there are quite a few Chinese bike companies headquartered in So. Cal., which is why there are 3 or 4 large mail-order companies based there. The TXPowersports companies controlled by 'Manny' (not to be confused with member Manny from New York ) are probably there because of the companies based out of Texas, or used to be based out of Texas (ie Taotao, RPS, etc).

They are mostly all run by Chinese people (wait, before you start yelling "racist") who travel often between the US and China. With low profit margins, their employee staff mostly consists of low-paid mechanical/warehouse people rather than. The few principal people are the ones traveling back and forth--the ones who are depositing money, sending out MCOs, communicating with customers, etc. If one principal person is gone, it seems like they don't get the things done that that person is supposed to do. Hence the piss-poor customer service that seems to pop up periodically/often-ish.

If not a lot needs to be done, and people are not in transit, it seems like an order can be streamlined through, as Sir Kayakalot just mentioned.

But, my friend Alan Tang from Excalibur (he is Chinese) can attest--a lot of the people in this industry don't really care. (Yes, he does care which is why I always steer people his way, but he doesn't have a flashy website)

[phager76]

Originally Posted by jsumd

That is the worst autopop message Ive ever heard. Sorry you took our money and have to deal with it. They just seem to have a "we will do it when we feel like it" attitude. Very poor way to do business. I wont use them again and if friends ask where to order one it wont be there.

Also I highly doubt it will ship next week. I fully expect this whole thing to take a month. From time the order was placed until I get my mco.

Any new updates on this, jsumd? I'm really hoping they get the bike to you soon.

[jsumd]

I havent heard anything from them since thursday night. Im giving them until Wednesday before I start calling.

[jsumd]

It looks like I'm going to be calling them tomorrow. I haven't heard anything today either. When someone tells me "Early next week" that means Monday or Tuesday.

[phager76]

Good to hear, Jsumd! Keep in mind that mine showed sent to warehouse on 2/24 and actually arrived on 3/4 so I might still be a few days before it makes in on a truck.

I'm still waiting to hear anything on my documents, I'd expect to get a tracking number on the Tao Tao since I requested overnight. I'll be contacting them on Friday, since that'll mark a week since I ordered the docs and we'll go from there.

[jsumd]

Originally Posted by phager76

Good to hear, Jsumd! Keep in mind that mine showed sent to warehouse on 2/24 and actually arrived on 3/4 so I might still be a few days before it makes in on a truck.

I'm still waiting to hear anything on my documents, I'd expect to get a tracking number on the Tao Tao since I requested overnight. I'll be contacting them on Friday, since that'll mark a week since I ordered the docs and we'll go from there.

I'm figuring at least next week before it moves. I'll be shocked if it does. I'm just happy to see some progress.

I just don't see how it takes a week to slip some papers in a envelope and send them down the road. I know we aren't the only customers but come on it isn't back breaking manual labor.

[phager76]

I sort of expect a bit of a delay on papers for me, I live in the great communist state of Pennsylvania, so all titles and MCOs need to be notarize to transfer, so I can see an extra day or two, but a week seems a bit excessive. We'll see what happens. I'm in no great rush, I can ride locally without a plate as there's minimal police presence around my area, so even without the tag I can start breaking everything in and get a feel for her. Of course, that assumes that the weather ever decides to cooperate. 18 degrees right now with a brutal wind chill. and we're not supposed to break into the 40's (Yay?) until Sunday at the earliest.

[jsumd]

Originally Posted by phager76

I sort of expect a bit of a delay on papers for me, I live in the great communist state of Pennsylvania, so all titles and MCOs need to be notarize to transfer, so I can see an extra day or two, but a week seems a bit excessive. We'll see what happens. I'm in no great rush, I can ride locally without a plate as there's minimal police presence around my area, so even without the tag I can start breaking everything in and get a feel for her. Of course, that assumes that the weather ever decides to cooperate. 18 degrees right now with a brutal wind chill. and we're not supposed to break into the 40's (Yay?) until Sunday at the earliest.

I need to check and see if I need to get mine notarized. Yeah, I agree a week seems a little excessive. Unfortunately I can't take mine past the driveway until I get it plated. I live in the middle of town and would be busted the first time knowing my luck.

It's been very cold here as well. It's supposed to be up in the mid 50's this weekend. I hate that winter showed back up like this. I'd like to take my rebel out.

[jsumd]

The bike shipped this morning! Things are really moving now.

[veezx20]

Originally Posted by jsumd

The bike shipped this morning! Things are really moving now.

Yeah buddy! Send a pic when she arrives!

[jsumd]

Will do! I actually mis read the shipping. It shipped yesterday afternoon.

[phager76]

Any updates on you delivery, Jsumd? I'm anxious to see pictures of the new ride!

[jsumd]

It is nearby and the truck is supposed to deliver tomorrow! Its kind of crazy I ordered this bike on the first and Im still waiting. I think my original timeline of a month was a bit generous. Who knows how long it will take to get the mco.