Buyer beware txpowersports.com
 

I purchased a hawk 250 "street legal" dual sport from txpowersports.com They refused to give me any documentation or title it in my name. These are indeed street legal with a vin number on the frame. It is illegal to sell these vehicles without title. They charged me for ttl and kept the money.

Do not buy anything from txpowersports.com!


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8772144563 8177150013
877-214-4563 817-715-0013
(817)214-4563 (817)715-0013
www.txpowersports.com
http://www.txpowersports.com
txpowersports.com

Hello and welcome.

Did you get your sales receipt, bill of sale and certificate of origin? The bill of sale and certificate of origin are usually mailed to you a couple weeks after receiving the bike.


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Adjuster is correct. ;) You don't receive a title when purchasing a new vehicle. You should receive a bill of sale, and an MCO (manufacturer's certificate of origin). After you take these items to your local DMV, and pay all taxes and fees, the government will send you a title for the vehicle.

What was the date of purchase and the date it arrived?
Although NOT the " normal ", some places, as I have experienced,
can take up to 7 or 8 weeks to get the MCO mailed to you.
But I will echo the 2 weeks on average thing.
When your MCO does come in, just take it and the bill of sale to
your local county clerks office and getting a tag should not be
an issue. Then the state will mail you an official title in the mail
once that is done.
Takes a while, but look at the THOUSANDS you have saved over
buying a $5800 Honda CRF250. :-)
Happy trails. :-D

I know in Maine the MCO and bill of sale are all you get any bike over 300cc after doing all the paper work and title application at the DMV the state issues a title . Under 300cc there is no title issued you just keep the MCO.

OP said he was charged TTL, and Tx powersports does provide that service.

My instinct is that he got paper plates and will receive both the title and real plate in a few weeks.

Nice of him to come back and tell the rest of the story .

I hope it means he had a civil conversation with someone at the store who advised him how the process works.

Kinda hard to come down off the flaming podium at that point. :shrug:

One post and gone :wtf:

Its been 6 weeks. The MCO was blank, no BOS, no paper plates.
Sorry I didn't hang out on this website all day. I totally bailed on this serious commitment and had a life on the same day I posted a buyer beware...I'll be here always from now on

Did they ship this to you or did you pick it up?
Something is definitely wrong here. Please if you could elaborate a little more

I'm sure you can fix this problem by working with the vendor. As you said, it's illegal for them not to provide you with the proper documents. If they refuse to work you, you can contact the legal authorities.

They have a B+ rating and have had issues but nothing that would flag a scam dealer.
I would really try talking to someone and getting this sorted out.
BBB link below:

http://www.bbb.org/fort-worth/busine...stomer-Reviews

I wish we had a sarcasm smilie for occasions like this. :D

Now we are getting more details--6 weeks is quite a long time! There is some hope--contact the Hawk distributor--Adam Rinkleff. Not to excuse the dealer, but we did have a similar situation here several months ago with an online dealer. The dealer actually joined us, explained the situation as to waiting for the paperwork to come from somewhere (Siberia? Klondike?) and after 8 weeks or so, the dealer did resolve the problem.

If this was me, I would be quite angry, since I use a bike to daily commute. If I was ordering one of these Hawks, there is a good chance I would be expecting to commute on it within a few days since paperwork is easy to deal with here in AZ.

You don't mention which state you are in, but if it is Texas, there must be some sort of instant recourse?

Again, contact Adam Rinkleff from his own thread http://chinariders.net/showthread.php?t=15269

I purchased a Hawk from txpowersports.com and received it pretty quickly. However, I seem to be in the same boat with the MCO. A blank MCO was shipped with the bike. I emailed them to find out what I need to do, their response was: - so, I called. Sunny was not there, but, the person on the phone said, just send an email to sunlatv@gmail.com that you received the Hawk and they will send you the MCO. I emailed, but, still haven't heard back. I am also waiting on a pair of helmets I ordered from them. They sent me a FedEx tracking number, but, the tracking information still just says "Shipment information sent to FedEx" --- so, I'm getting a bit concerned to say the least.

Well this is not sounding good. Hopefully there is some kind of innocent delay going on and everything will get straightened out.

Might I suggest sending a link to this forum thread to the appropriate email addresses at Texas Power Sports.


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Maybe a glimmer of hope...
 

I contacted another user on the forum that purchased their Hawk from txpowersports.com and he said he received an MCO within 3-4 weeks from them without contacting them at all. So, hopefully, they just have poor communication skills with good intentions.

I do have to admit, that I am very pleased with the Hawk so far.

Here is the user that bought his bike -- Ichrisbot
(http://www.chinariders.net/member.php?u=29719)

Welcome! Thanks for joining us. May we see a pic of your new bike?

I don't understand why it takes weeks for any vendor to ship an MCO. :hmm: When I purchased both of my Zongshen motorcycles, I received the MCO the same time I received the motorcycle.

When I purchased my bike they told me they would remove the paperwork from the crate meaning the MCO, they would ship me the crate, fill out the MCO and bill of sale and put it in the mail. It arrived about 1 week after the crate.


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I guess waiting a week is acceptable, but there is no reason why the paperwork can't be sent immediately upon payment. After the vendor has received your money, why should they hold onto the paperwork? :wtf: That's bad customer service.

I bought my Zongshen ZS200GY-2 (Sierra) from an individual importer in Seattle. He mailed me the MCO and bill of sale immediately upon payment, and I received all the paperwork before the bike arrived. Similarly, CSC mailed all my paperwork for the Zongshen RX3 as the bike shipped from Azusa. I received all the documents the day before the bike arrived. :tup:

I put a few photos in the "Intro" thread - here is the link

http://chinariders.net/showthread.php?t=15499

LMAO!!!!!
Loved that!
I sear if I had room I would put that in my signature line! hahahaha!
Completely understand dude. I often am away for WEEKS at a time
from here. hahahaha!

There is no reason the mco filled out and signed should not be with the bike when shipped. With out the papers the bike is a yard ornament and only good to part out except you can't even prove you own it.

Mrs 2LZ just ordered an ATV from Superior Power Sports today and she said she found all the registration info in the disclaimer! Who ever really reads disclaimers!? I know I usually don't before clicking "agree". It said to call (with provided number) and find out what the DMV fees and instructions are. Here in CA, the seller must register it for you, so it's an extra fee but it's supposed to be fairly seamless. She was instructed that the ATV will come with a temporary registration. I'll receive a separate letter in the mail to sign on two lines and send back, then my sticker shows up later to replace the temp.....or that's how it's supposed to go. I'll report back later.

One possible reason for the delay, I'm just speculating, is that the bikes are drop shipped from the importer to the customer. This could mean the seller/distributor is also using a similar method to deliver the regist ration docs.

Just a thought.

You might very well be correct. ;)

I think that was the issue a couple months back with that one guy who ordered from Motobuys and the owner of Motobuys chimed in to (finally) make things right. That issue took something like 8 weeks if I remember!?

That makes good sense.

I think that's the worst example we've ever seen. I don't recall anyone else having to wait that long.

For me, I commute on my bikes, and being in AZ, I can expect to get a plate on the spot provided my paperwork is all there. If I had to wait and play games to get the basic paperwork, I would be very angry! My commute does take me through county roads and such, and let's just say that there have been times I have ridden the 16 miles without plates for a few days, such as when I bought my old TMEC used from a Californian who could not register it in his state, and I needed to commute so took the risk, but two months is about 7 weeks too long!

I FINALLY got someone to answer the phone - talked to Manny @ txpowersports.com in Arlington, TX. I explained to him that all I needed was the MCO and Bill of Sale. Mind you, there were no instructions or anything regarding this. Anyway, he said that I need to email him the VIN and he will send me what I need. So, here we go.. it's now a waiting game...

Thanks for posting the positive news. Please do keep us updated. :)

WOW.... I get home a few minutes ago and low and behold, the MCO was in the mail. So, it turns out that txmotorsports.com was on top pf it all along, but, for whatever reason, just couldn't articulate that to me. I would certainly recommend them, but, just know that communication with them is weird!

That's GREAT news! :-) Of course as we all know, there's always a bit of skepticism we learn to live with just being China riders. How good are the bikes? Will I be able to get parts? Am I stuck on an island with nothing but a palm tree, sea gull crap and a bike that won't run? etc.... It's always heart-settling to hear that one of us "mail order mongers" get what we were promised. After all, would we buy a car mail-order? I think not. We throw a lot of faith to the wind when we <click>.

How many weeks was it?

All's well that ends well. :)

:clap:

Glad everything is resolved, now go have some fun :)

It was 10 days from the time I received the Hawk until I received the MCO. Not bad at all. So, hopefully I will get to the DMV today and get it tagged!

Hopefully the OP has a successful conclusion as well.