When I got my bike I had to warranty order a new muffler(broken weld) and new plastics(brittle and broke). The muffler was in the United States warehouse and arrived within a few days. The plastics were in China and took the typical 6 weeks for delivery. By the way this was
https://www.powerrideoutlet.com/ and the process was simple no questions asked provided them a photo of the broken parts and the new warranty parts were on the way.
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