Sorry to hear about your parts problem.
I went to their site and right off some red flags went off.
They have nothing listed under the "about company"
The big NO NO was the "support & contacts" all they want is YOUR info but I cant find anything that shows their physical address.
They could be anywhere or nowhere.
Any place that doesnt list their address or uses a P.O. box only is highly suspect to me.
I'd say its a bogus site or at best is being run by someone who is totally inept.
I did a "whois"search and only got this.
Quote:
Domain Name : metricpartshq.com
The data contained in GoDaddy.com, Inc.'s WhoIs database,
while believed by the company to be reliable, is provided "as is"
with no guarantee or warranties regarding its accuracy. This
information is provided for the sole purpose of assisting you
in obtaining information about domain name registration records.
Any use of this data for any other purpose is expressly forbidden without the prior written
permission of GoDaddy.com, Inc. By submitting an inquiry,
you agree to these terms of usage and limitations of warranty. In particular,
you agree not to use this data to allow, enable, or otherwise make possible,
dissemination or collection of this data, in part or in its entirety, for any
purpose, such as the transmission of unsolicited advertising and
and solicitations of any kind, including spam. You further agree
not to use this data to enable high volume, automated or robotic electronic
processes designed to collect or compile this data for any purpose,
including mining this data for your own personal or commercial purposes.
Please note: the registrant of the domain name is specified
in the "registrant" field. In most cases, GoDaddy.com, Inc.
is not the registrant of domain names listed in this database.
Registrant:
Domains by Proxy, Inc.
Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: METRICPARTSHQ.COM
Domain servers in listed order:
NS1.AMERICANLIFAN.COM
NS2.AMERICANLIFAN.COM
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I'm leaning towards the "inept" since they appear to have the complete parts list with prices posted so maybe its A.L.'s attempt to set up a parts site.
But for me if its A.l. then its as bad as it gets.(my opinion)