09-05-2016, 11:05 PM
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#1 |
Join Date: Oct 2015
Location: connecticut
Posts: 980
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APSCusa purchase
I just put my order in for my son's gokart. So far Don has been great. He has answered my questions and verified they have his color in stock.
I will update this thread when delivery happens. |
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09-15-2016, 08:52 AM
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#2 |
Join Date: May 2006
Location: Yuma, Arizona
Posts: 9,056
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Which kart did you order?
Any update?
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"They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard |
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09-20-2016, 10:36 PM
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#3 |
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Join Date: Oct 2015
Location: connecticut
Posts: 980
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Disappointed
So I picked up my kids Birthday present today at the UPS freight terminal and the shipping packaging was visibly damaged. The UPS employee would not allow me to open the package there but he did note on my paperwork that there was damage to the packaging.
Needless to say after opening the box at home there was also damage to the Go Kart. I ordered this through APSCusa because I felt that Don would stand behind the sale. I reached out to Don tonight so we will see how APSC handles this compared to how Manny at TX,360....and so on would handle this. Fingers crossed. This is the Kart I ordered: http://www.apscusa.com/New-Magnum-12...art_p_568.html |
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09-20-2016, 11:07 PM
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#4 |
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Join Date: Dec 2015
Location: CO
Posts: 1,525
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I will be waiting to hear how it goes... we have similar "careful shipping practices" around here so I always expect the fork lift the be backed into whatever I ordered (if your lucky it's "backed into" not "forked to death")...
I'm still slowly (re)saving up to buy some more Chinese "Dual Sports"... trying to see if I can get a good deal on the HAWK and Magician from APSC... but not I'm not going to order another bike from a company that doesn't stand behind items that clearly got damaged during shipping
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"Think as you like... but this self proclaimed Professor is always right" - Buckshot  "You never know what someone is hiding beneath their smile..." - NinjaTom - R.I.P. |
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09-21-2016, 10:30 AM
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#5 | |
Join Date: Mar 2010
Location: Volcano, Ca
Posts: 7,112
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Quote:
I have yet to get ANY good after-sale service from one of the "box store" sites. I'll be watching this thread. Nice cart!....btw.
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350 |
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09-21-2016, 11:51 PM
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#6 |
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Join Date: Oct 2015
Location: connecticut
Posts: 980
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APSC told me I need to file a claim with the shipper so I contacted UPS Freight and filed a claim.
UPS seemed decent about it. The UPS employee acknowledged the damage so lets see where this goes. |
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09-22-2016, 12:04 AM
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#7 | |
Join Date: Feb 2016
Location: George West, Texas
Posts: 4,097
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Quote:
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***************************************** 2015 Bashan"Blaze" BS250GY-31 (DB-07K-250) GONE 2017 Suzuki V Strom 650 XT "We are all born ignorant, but one must work hard to remain stupid." ~Benjamin Franklin~
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