motorxtremes

xt477 · 05-23-2007, 05:07 PM

Almost 8 weeks and I still have not recieved my refund much else a complete bike. So why not post my bad experience here.

But dont take my word for it check out the Oklahoma city BBB which gives them a unsatisfactory record.

http://data.oklahomacity.bbb.org/com...105&language=1

Also check out their own return policy they want you to be happy but are not going to do ANYTHING to make it happen. YOU buy it, YOU sign for it, YOU pay to return it, and still YOU are going to pay 15% for it.

If you do decide to buy from them build up your karma and buy it from ebay they seem to fear bad ratings there.

3/30 Ordered a Ciello 125
4/6 called and hasnt shipped yet.
4/17 called niki will call back when she knows something.
4/18 Kannin tells me out of red I accept blue and a youth helmet.
4/24 Bike arrives has no keys, I stop opening crate ans call. Chris tells me to assymble what I can and call back. Also find the front axle, axle nuts, front speedometer housing, mirrors, and horn missing. Call back and Chris tells me that once they get all the parts together it will be 3 or 4 days delivery. I tell him to forget it just take it back. To which he informs that there will be a 20% restocking fee. After everything that I have been through and its not like I'm just returning it for my health you guys have done nothing but mess up since march! Uh you need to speak to Damon whos not available and call back tomorrow.
4/25 Speak to Damon who tells me why dont you run around and find someone to cut you a key and I'll pay for it (just like the helmet from Kannin I assume) and I'll send you the parts 2 day. You call a locksmith and I'll call you back. 4 hours later no word. Call them back and speak to Damon and tell him to just come get it and give me my money back. He agrees.
4/27 he has made no atempt to pick up bike so I fax a dispute of charge to credit card co.
5/8 still nothing so I file with BBB
5/23 still nothing so I post here.

05-23-2007, 05:07 PM	#1
xt477 Join Date: Mar 2007 Location: Columbus Ohio Posts: 16	motorxtremes Almost 8 weeks and I still have not recieved my refund much else a complete bike. So why not post my bad experience here. But dont take my word for it check out the Oklahoma city BBB which gives them a unsatisfactory record. http://data.oklahomacity.bbb.org/com...105&language=1 Also check out their own return policy they want you to be happy but are not going to do ANYTHING to make it happen. YOU buy it, YOU sign for it, YOU pay to return it, and still YOU are going to pay 15% for it. If you do decide to buy from them build up your karma and buy it from ebay they seem to fear bad ratings there. 3/30 Ordered a Ciello 125 4/6 called and hasnt shipped yet. 4/17 called niki will call back when she knows something. 4/18 Kannin tells me out of red I accept blue and a youth helmet. 4/24 Bike arrives has no keys, I stop opening crate ans call. Chris tells me to assymble what I can and call back. Also find the front axle, axle nuts, front speedometer housing, mirrors, and horn missing. Call back and Chris tells me that once they get all the parts together it will be 3 or 4 days delivery. I tell him to forget it just take it back. To which he informs that there will be a 20% restocking fee. After everything that I have been through and its not like I'm just returning it for my health you guys have done nothing but mess up since march! Uh you need to speak to Damon whos not available and call back tomorrow. 4/25 Speak to Damon who tells me why dont you run around and find someone to cut you a key and I'll pay for it (just like the helmet from Kannin I assume) and I'll send you the parts 2 day. You call a locksmith and I'll call you back. 4 hours later no word. Call them back and speak to Damon and tell him to just come get it and give me my money back. He agrees. 4/27 he has made no atempt to pick up bike so I fax a dispute of charge to credit card co. 5/8 still nothing so I file with BBB 5/23 still nothing so I post here.
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