giobikes.com / "john" ... my 2 cents ...

[flexxxycj]

Well this is my first post here so I might as well start with the fact that I
bought 2 gio rebel quads to be interested in this site in the first place.
One 125cc that I found locally for a great price for a family toy.
When I wanted a bigger one for myself I searched the web
... which led me to giobikes.com
I put in a bid on one and lost... but received an email for a "second chance" offer and took it. The quad was on back order and did not come when predicted.....
Normally this would be a bad sign of a companies worth, but in this case, every email I sent was responded to the same day, and every effort was made to satisfy me as a customer. They were not one line pre-written responses... they read what I had to say and responded accordingly to address the problem ...

They have offered services/products/alternatives to me that have been above anything offered by any other company I have dealt with previously. Since then Ive written back with a couple of issues Ive had with the quad. (mainly to do with shipping and an accessory which was ordered wrong on my part.) My problems were addressed immediately and my parts were in the mail that day with a tracking number and note in my email inbox, telling me "everything is taken care of and we hope to have you back as a customer in the future."
Im impressed as you can tell ...

... Todd Kelch
Belle River , Ontario