Partskit question

Computek · 06-03-2018, 11:15 AM

Not entirely off topic as I am rebuilding my son's Tao ATA150G. Has anyone got any info regarding Partskit dot com?

The reason I ask is I have a large parts order in since 5/28 and other than the initial reply that they got the order nothing since. Are they slow in shipping?

I would not ask you guys but I just wondered what others have experienced.

Thanks all!

Darth Racer · 06-03-2018, 11:54 AM

I just placed and order with them recently. Yeah they are slow to ship, I had to send them an email a week later and ask what was up.... then they shipped it.

Other then that the prices were decent, received the right parts, and was packed well.

Mudflap · 06-03-2018, 04:51 PM

Took a few days to ship my order of a few weeks ago. Poor packing caused a couple small parts to fall out and get lost in shipping.

Computek · 06-03-2018, 05:31 PM

Thank Mud and Darth! At least I know that the wait is the norm. It’s kind of two dang hot outside to work on it anyway. Feels like August........

Chinabike · 06-03-2018, 08:08 PM

I think they are just a US go-between from China. So everything gets shipped from china.

Darth Racer · 06-03-2018, 08:28 PM

I'm not so sure about that. If it was the case it would have been longer then a week. Usually stuff from China spends 1 week in Chinese Customs... and another week in US Customs.... + transit time on both sides.

Chinabike · 06-03-2018, 11:18 PM

Quote:

Originally Posted by Darth Racer

I'm not so sure about that. If it was the case it would have been longer then a week. Usually stuff from China spends 1 week in Chinese Customs... and another week in US Customs.... + transit time on both sides.

He said he order it 5/28 maybe certain parts.

Darth Racer · 06-04-2018, 06:14 AM

It's possible... 5/28 is only a week ago. This was the point I sent them the "what's up with my order email" and they sent it that day.

I bought a clutch, led brake light, brake sensors, chain tensioners and some other bits. Not really big ticket items.

Could just be a one or two man outfit that is backed up at times.

Computek · 06-06-2018, 09:02 AM

Quote:

Originally Posted by Darth Racer

It's possible... 5/28 is only a week ago. This was the point I sent them the "what's up with my order email" and they sent it that day.

I bought a clutch, led brake light, brake sensors, chain tensioners and some other bits. Not really big ticket items.

Could just be a one or two man outfit that is backed up at times.

I finally got an email late yesterday that they would ship today. Glad I wasn’t in a hurry.......

Computek · 06-10-2018, 04:18 PM

Quote:

Originally Posted by Computek

I finally got an email late yesterday that they would ship today. Glad I wasn’t in a hurry.......

Just as an FYI to all, I have not gotten a single part nor any tracking numbers as of Sunday June 10 at 15:00 CST

Darth Racer · 06-10-2018, 05:15 PM

That doesn't sound good. I would keep on them through email.

I had to email them a second time after they said it would ship to get the tracking number.

Computek · 06-10-2018, 07:41 PM

Quote:

Originally Posted by Darth Racer

That doesn't sound good. I would keep on them through email.

I had to email them a second time after they said it would ship to get the tracking number.

Thanks Darth. I just want to get my boys 150 going!

Darth Racer · 06-10-2018, 10:01 PM

Yeah internet mail order can be frustrating when a company has bad service. Some companies get it, some don't.

I don't see how they are going to stay open treating orders like they do.

Computek · 06-11-2018, 10:34 AM

Quote:

Originally Posted by Darth Racer

Yeah internet mail order can be frustrating when a company has bad service. Some companies get it, some don't.

I don't see how they are going to stay open treating orders like they do.

I just sent the a third email. I have had better service from one man mom and pops than I have from these guys so far.

I guess I will have to find an alternate source of parts going forward.

06-03-2018, 11:15 AM	#1
Computek Join Date: May 2018 Location: Central MS Posts: 29	Partskit question Not entirely off topic as I am rebuilding my son's Tao ATA150G. Has anyone got any info regarding Partskit dot com? The reason I ask is I have a large parts order in since 5/28 and other than the initial reply that they got the order nothing since. Are they slow in shipping? I would not ask you guys but I just wondered what others have experienced. Thanks all!
	0

06-03-2018, 11:54 AM	#2
Darth Racer Join Date: Apr 2016 Location: MD Posts: 558	I just placed and order with them recently. Yeah they are slow to ship, I had to send them an email a week later and ask what was up.... then they shipped it. Other then that the prices were decent, received the right parts, and was packed well.
	1

06-03-2018, 04:51 PM	#3
Mudflap Join Date: Sep 2014 Posts: 1,870	Took a few days to ship my order of a few weeks ago. Poor packing caused a couple small parts to fall out and get lost in shipping.
	1

06-03-2018, 05:31 PM	#4
Computek Join Date: May 2018 Location: Central MS Posts: 29	Thank Mud and Darth! At least I know that the wait is the norm. It’s kind of two dang hot outside to work on it anyway. Feels like August........
	0

06-03-2018, 08:08 PM	#5
Chinabike Join Date: Jan 2018 Posts: 361	I think they are just a US go-between from China. So everything gets shipped from china.
	0

06-03-2018, 08:28 PM	#6
Darth Racer Join Date: Apr 2016 Location: MD Posts: 558	I'm not so sure about that. If it was the case it would have been longer then a week. Usually stuff from China spends 1 week in Chinese Customs... and another week in US Customs.... + transit time on both sides.
	1

06-04-2018, 06:14 AM	#8
Darth Racer Join Date: Apr 2016 Location: MD Posts: 558	It's possible... 5/28 is only a week ago. This was the point I sent them the "what's up with my order email" and they sent it that day. I bought a clutch, led brake light, brake sensors, chain tensioners and some other bits. Not really big ticket items. Could just be a one or two man outfit that is backed up at times.
	1

06-10-2018, 05:15 PM	#11
Darth Racer Join Date: Apr 2016 Location: MD Posts: 558	That doesn't sound good. I would keep on them through email. I had to email them a second time after they said it would ship to get the tracking number.
	0

06-10-2018, 10:01 PM	#13
Darth Racer Join Date: Apr 2016 Location: MD Posts: 558	Yeah internet mail order can be frustrating when a company has bad service. Some companies get it, some don't. I don't see how they are going to stay open treating orders like they do.
	0