08-31-2016, 02:25 PM
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#1 |
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Join Date: Aug 2016
Posts: 54
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Superior Powersports
I ordered a Apollo Dirtbike and two atv's from Superior on 8/26. I tried to call them today just to get an update on the order but the phone number on their website and the local one I found go right to a message saying the mailbox is full and then hangs up on me. There is no options just the message and click. Makes me a little nervous but I did use a Credit Card for that reason. I will update hopefully when I get the order :/.
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08-31-2016, 03:50 PM
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#2 |
Join Date: Mar 2009
Location: Sardis, BC, Canada
Posts: 25,977
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Welcome!
Thanks for sharing that info. Please let us know what happens.
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Weldangrind "I figure I'm well-prepared for coping with a bike that comes from the factory with unresolved issues and that rewards the self-reliant owner." - Buccaneer |
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08-31-2016, 04:17 PM
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#3 | |
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Join Date: Jun 2016
Location: Colorado
Posts: 1,107
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09-01-2016, 02:30 PM
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#4 |
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Join Date: Aug 2016
Posts: 54
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I did end up getting ahold of them today and they are shipping out either Friday or Tuesday. Lady was very pleasant and answered all my questions so I am happy about that. I will update when I receive the order.
It seems like when I did my research most of the places were pretty poor with after the sale service so I kinda went into it with that expectation and don't really plan on using them for any parts/issues. I look at it as an incentive to upgrade the part if it is bad lol. |
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09-01-2016, 07:53 PM
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#5 | |
Join Date: Dec 2015
Location: coastal SC.
Posts: 206
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2016 TT250 2014 NSS300 FORZA 2014 UN200 BURGMAN |
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09-15-2016, 10:54 AM
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#6 |
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Join Date: Aug 2016
Posts: 54
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Just wanted to post an update....
I received my order on 9/14. Came in good shape with a few dings from shipping but overall I am pretty satisfied. Like I said before though I know the after delivery support sucks so if anything has issues I doubt Superior will help but getting it to me they did everything they said. Now for the fun part, Building! |
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09-15-2016, 11:16 AM
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#7 | |
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Join Date: Jun 2016
Location: Colorado
Posts: 1,107
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09-15-2016, 12:19 PM
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#8 | |
Join Date: Mar 2010
Location: Volcano, Ca
Posts: 7,061
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I paid more for my TT250....and CSC has been perfectly responsive on every one of my needs. We had a saying in an old company I worked for. "There's the best price, the best service and the best product. Which two of the three do you want?"
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350 |
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10-14-2016, 07:19 PM
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#9 |
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Join Date: Aug 2016
Posts: 54
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Just wanted to give a final review. I received the paperwork for my purchases today. Took about a month and a half to get it which was a long time. I was worried that I would have to pay fines for not titling in the first month but Superior dated all the materials as of 4 days ago so that was nice of them. They were friendly when I called and asked about the paperwork and gave me an accurate time frame for when I would receive it. Overall I am happy with the transaction. Order was smooth all three vehicles came undamaged and they were courteous and gave me correct info the 2x I had to call them. I didn't use the warranty so no comment on that but I don't plan on it either. I will wrench myself if anything breaks...
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03-11-2017, 11:01 AM
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#11 |
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Join Date: Mar 2010
Location: Volcano, Ca
Posts: 7,061
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New Owner
I went to Superior Powersports website this morning because I remember that they were owned by Powerrideoutlet, if I remember correctly and I was reading that thread.
Apparently they are under a new ownership(?) or maybe the old owners went belly up and renamed themselves? I don't know. They now state their parent company is Veloz Powersports and the website has been slightly refreshed. http://www.superiorpowersports.com/default.asp
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350 |
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03-11-2017, 11:16 AM
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#12 |
Join Date: Mar 2017
Posts: 43
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I bought a Roketa 150 quad and a coolster 125 from them in 2013 no broken parts and they still ride well. I ordered two Rhinos from them last week and after pulling the trigger found out they were under new management. The Veloz name in fine print on the Superior website got me curious and I called them back and spoke to Jim. He said the new company was Bike.cc and they had a warehouse in Chino, Calf. I told him I felt misled by all this as though one company was selling product using another's website. I asked him where the quads were coming from and he said Chino. When I checked tracking the damned bikes were coming from Dallas, TX. Both bikes are at the terminal in Phoenix. I am accepting delivery on Monday, 3/13/2017. I intend to Video the delivery so we can see how this all goes down. But there is NO MORE Superior Power Sports.
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03-11-2017, 11:30 AM
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#13 |
Join Date: May 2006
Location: Yuma, Arizona
Posts: 9,035
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Ice Bear and Roketa are based in or near Chino. Taotao's largest warehouse (they have at least 3 or 4), although not their headquarters, is in Chino (largest since all their product is shipped through the Port of L.A., and gets distributed from there). I am guessing that we (I live in Yuma) and you in Phoenix would get our bikes shipped from Chino. I know I have had a scooter and a quad come from Chino to me. But...since this new company called Bike.cc (I Googled them directly, and they have a separate site) is based in Texas https://bike.cc/pages/about-us I figure it is anyone's guess as to where their bikes will come from?! I wonder why anyone would bother to take over Superiorpowersports seeing all the negatives about them. I know I would rather start from scratch...
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"They say that life's a carousel, spinning fast you got to ride it well..." TGB Delivery Scooter 150 TMEC 200 Enduro--carcass is sadly rotting in the backyard |
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03-14-2017, 01:23 PM
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#15 | |
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Join Date: Mar 2010
Location: Volcano, Ca
Posts: 7,061
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I'm not saying accidents don't happen in shipping times or shipping damage, but I really feel that the vast majority of the bad reviews are from folks who have no idea what the CB World is all about, and have very little experience wrenching or assembly (picture the drunk Christmas Eve dad with a bicycle and crescent wrench) and expect them to run perfectly out of box. With companies like SPS, PSM and some others, they move so much product, s--ts bound to happen. After all, it's rare that people rant about how perfectly things went. Every one of these box store sites are a dice roll. So far, I've been lucky. It's why CSC has such rave reviews. They're a REAL shop and really care about their customers, not just a warehouse with a bank of phones manned by college students. When the time comes I get Mrs. 2LZ her Coolster, I'll pick one of the two CA based mega-sites (PSM or SPS)....and cross my fingers. So far I've had luck with SPS but if they now warehouse out of Texas, I may avoid that. I need someone who can play the CA DMV game that's required here, not just mail me a bill of sale and MSO.
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350 |
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