04-10-2020, 04:07 PM | #1 |
Join Date: Mar 2020
Location: Oregon
Posts: 62
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Apollo 250 delivered damaged
Well I finally got the bike today but of course my excitement was dashed when I grabbed the throttle and found the housing damaged beyond repair. I ordered it assembled and and checked the packaging around the entire bike and it was perfect. What caused the damage was the way Orion set it up on the pallet. They got it secured straight up and down they then put 2x4's under each grip down to the pallet. And that was the end of that. Of course I signed for it before noticing it so I'm SOL on getting it replaced by them.
Now I'm having trouble finding a replacement as its not listed on the website. Any help there would be appreciated. Thanks, Dean |
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04-10-2020, 05:25 PM | #2 | |
Join Date: Feb 2020
Location: Buffalo NY
Posts: 224
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Quote:
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BuffaloChinaRider on Youtube Bashan Storm 250 (2018) Apollo Db-36 Deluxe (2019) |
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04-10-2020, 05:49 PM | #3 |
Join Date: May 2018
Posts: 1,649
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Don’t give up on getting them to replace it ,take pictures and document it ,they have more to lose than the cost of a replacement part ,and they should try to help you out .
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04-10-2020, 06:36 PM | #4 |
Join Date: Apr 2017
Location: Plainwell, MI
Posts: 60
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Yes as Bruces said contact Orion, they shouldn't have a problem sending you a new control. I've bought bikes from several of the online dealers, and never had a problem getting a replacement part.
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04-10-2020, 07:01 PM | #5 | |
Join Date: Mar 2020
Location: Oregon
Posts: 62
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The part I need is the plastic housing that has the on off, starting and light switches on it. Also I just noticed the twist part where the throttle cable attaches to is broke too. At this point I would just like to order the whole thing and get it on the road. Orion will just not get any more of my business or referrals. Thanks again for any help in finding the parts I need. |
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04-10-2020, 07:06 PM | #6 | |
Join Date: Feb 2020
Location: Buffalo NY
Posts: 224
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Quote:
http://store.orionmotors.nl//product...oducts_id=2553 good luck
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BuffaloChinaRider on Youtube Bashan Storm 250 (2018) Apollo Db-36 Deluxe (2019) |
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04-10-2020, 07:49 PM | #7 |
Join Date: Mar 2020
Location: NW-Fl
Posts: 305
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It is some scary business trying to figure which seller won't stick it in ya and break it off.
In the short time I have been here I have emailed a pile of them and only 2 have given me a warm fuzzy the rest gave me the impression that I needed to run like hell the other direction. I guess since they know they'll never see us they just don't give a rat's @22 as long as they get their money. One day maybe they'll get their plow cleaned for em and decide they can be fair and honest and still make a living. No, No, that don't work on greed does it? |
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04-10-2020, 09:17 PM | #8 |
Join Date: Mar 2020
Location: NorthEast
Posts: 71
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I've dealt with/contacted three dealers mentioned on here (Powersportsmax, Venom, and Shopapmc.com) and they've all been polite and very responsive. Powersportsmax (where I bought my Hawk) have so far been great. I recommend them based on my experience.
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04-10-2020, 09:37 PM | #9 | |
Join Date: Mar 2020
Location: Oregon
Posts: 62
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04-10-2020, 09:51 PM | #10 |
Join Date: Mar 2020
Location: Oregon
Posts: 62
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Again, I appreciate any and all the help you guys have to offer. Maybe a little about me will help.
I'm 57 and have a history of riding off road including racing motocross but that was a long time ago. All I'm looking to do these days is chilling and riding the back roads in NW Oregon and hitting some Offroad stuff when it's there. Again, I'd like to thank e everyone who's replied so far and look forward to sharing this Chinese bike life thing because so far I'm loving it and I haven't even gone a ride yet. |
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04-10-2020, 10:57 PM | #11 |
Join Date: Oct 2019
Posts: 112
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My bike from Orion came assembled and damaged and it was crystal clear that the damage was there BEFORE they ( Orion) packed it on the crate and shipped it out.
They absolutely refused to cover the damage, they said it was FedEx’s fault but the damage was UNDER the tape that Orion used to secure a box on the seat. |
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04-10-2020, 10:57 PM | #12 |
Join Date: Feb 2020
Location: Buffalo NY
Posts: 224
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No youre all good! Just wanted to make sure I was talking about the exact part. I ordered it from them. Its a bit different. You have to make an account order it put it in your cart then they will email you with paypal instructions. Seems like a lot but it takes only a few minutes! While you wait , if youre like me youll want to ride too badly haha! So I rigged it until part arrive. Hope you get it figured out!
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BuffaloChinaRider on Youtube Bashan Storm 250 (2018) Apollo Db-36 Deluxe (2019) |
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04-10-2020, 11:16 PM | #13 | |
Join Date: Mar 2020
Location: Oregon
Posts: 62
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04-10-2020, 11:48 PM | #14 |
Join Date: Feb 2020
Location: Buffalo NY
Posts: 224
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Click the link I posted to you and takes you directly to the page with the items. From there click add to cart then follow instructions from there. It was weird when I first saw it but it all checks out. You won't find the part anywhere else besides there unfortunately. Let know if ordering is working out for you, I'm happy to help further!
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BuffaloChinaRider on Youtube Bashan Storm 250 (2018) Apollo Db-36 Deluxe (2019) |
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04-11-2020, 01:47 PM | #15 |
Join Date: Mar 2010
Location: Volcano, Ca
Posts: 7,112
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"Light a fire for a man, and you heat him for a day. Light a man on fire, and you heat him for the rest of his life." 2007 Suzuki DRZ400S (SM convert) 2009 Q Link XP 200 1967 BSA B25 250cc Starfire 2022 Royal Enfield Interceptor 650 2023 Royal Enfield Scram 411 1948 Royal Enfield Model G 350 |
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