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Yeah, definitely double-check the lock nut. I'm sure I tightened it, but obviously not enough.
CSC offers really great service. Gerry spent time on the phone with me making sure he understood the exact issue. Then we texted lots of pics back and forth and he gave me the procedure and then talked me through it on the phone to make sure everything was clear.
It's a rare shop that cares whether you understand the issue and how to fix it ... then send the part for free even though it was most likely my fault.
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