RX3 Warranty

Tiger12XC · 03-18-2016, 03:03 PM

It goes both ways as CSC took my word for missing bolts and broken clutch leaver and sent them out ASAP. The only thing they really wanted to know was "Is the address we have on file your correct and current address". We had the bikes sent to a different address from our billing address that had a loading dock and forklift. They could have asked me to prove that the lever was broken during shipping and the bolts where not in the crate by making me document the entire process with pictures and written statements but they just sent them out and thanked me for my purchase of their products.

03-18-2016, 03:03 PM	#15
Tiger12XC Join Date: Oct 2015 Location: Texas Posts: 146	It goes both ways as CSC took my word for missing bolts and broken clutch leaver and sent them out ASAP. The only thing they really wanted to know was "Is the address we have on file your correct and current address". We had the bikes sent to a different address from our billing address that had a loading dock and forklift. They could have asked me to prove that the lever was broken during shipping and the bolts where not in the crate by making me document the entire process with pictures and written statements but they just sent them out and thanked me for my purchase of their products.
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